Privacy Policy

Draft. Items marked [REVIEW] need to be confirmed by Kindly Home Care and reviewed by a lawyer before launch. Remove this banner and the tags once done.

Last updated: [REVIEW: date]

Who we are

Kindly Home Care ("we", "us") operates this website to help families in Metro Atlanta find in-home care. Care services are provided by our official partner, Engaged Living Seniors. [REVIEW: legal entity name, address and contact email]

What we collect

• Information you give us when you call or fill in a form: your name, phone number, who needs care and what help you are looking for.
• Call information. Calls to our phone number may be recorded and tracked for quality and to measure our advertising. [REVIEW: confirm recording, and that callers hear a recording notice]
• Website usage data such as pages visited, device type and approximate location, collected through cookies and similar tools, including advertising pixels. [REVIEW: list tools, e.g. Meta Pixel, Google Analytics, call tracking]

How we use it

• To respond to your enquiry and connect you with our care partner.
• To share your contact details and care needs with Engaged Living Seniors so they can call you and arrange an assessment.
• To measure and improve our website and advertising.

We do not sell your personal information. [REVIEW]

Sharing

We share information with Engaged Living Seniors (our care partner), with service providers that run our phone system, forms, analytics and advertising, and when required by law.

Cookies and advertising

Our site uses cookies and pixels from advertising platforms to understand how people found us and whether our ads work. You can control cookies in your browser settings and adjust ad preferences on the platforms themselves.

Your choices

You can ask us to see, correct or delete the personal information we hold about you, or to stop contacting you, by calling +1 (229) 404-5447 or emailing [REVIEW: email].

Health information

Details you share about a person's health are used only to understand what care is needed and are passed to our care partner for that purpose. [REVIEW: HIPAA status and any business associate arrangement with the partner]

Changes

We may update this policy. The date at the top shows when it last changed.